Meals: when we first arrived, the hotel was sparsely populated, so the choice is extremely small. The more tourists arrived, the more options there were. Everything was delicious. The atmosphere was really spoiled by plastic cups in which the waiters serve drinks. By the way, you need to order drinks, but the guys were quick to come up, and by the end of the holiday they even remembered what we ordered and brought ourselves.
Cleaning: in general, it’s like in Egypt, it’s very good. The only thing that was cleaned by different cleaners and each did something different (one put towels for the feet, the other only swept, etc. )
Staff: responsive. Separate + guys at the reception, any questions and requests were answered as quickly as possible.
Beach: The beach is nice and comfortable, but only as long as there is little hotel occupancy. The beach is definitely not designed for 2 hotels, and obviously can not cope if there are more people.
You had to walk to the beach (approximately 10 minutes) or take a bus that goes from sports to the front (how often the bus goes is a moot point, but definitely not every five minutes).
Reef: the first days of rest, I sincerely could not understand where these wonderful reviews about the reef come from, since it did not particularly impress me. But then somehow better. The conclusion was drawn such that everything depends on the ebb and flow. When there was more water, the reef opened, there were more fish and even had the luck to see a turtle.
Animation: it's there; us the beach in the morning stretching, latin dances, darts, all sorts of games and relay races. In the evenings, a pianist played in the reception hall and there were some shows, but they didn’t go to them, I really liked listening to live music. There was also a disco, but I wonder where they dug up such a repertoire (somewhere from the 90s) and a dude who sings the same songs under the "+" and does not always hit.
Bar on the beach: drinks, alcohol, ice cream (4 types), there are no complaints.
But! Sports holidaymakers also have the right to use the front bar which is located a little higher than the beach bar, so the staff there is ill-mannered to the point of horror, as soon as they saw a man with a blue bracelet come up (just like sports holidaymakers) they made such sour faces like we are beggars who came to beg for coffee. They didn't even want to come. This bar is open from 10:00, there was a situation that we approached a few minutes earlier, we were shown the time (although 3 minutes was not before 10), a front tourist came up right behind us and he immediately ran to make coffee. This is very unpleasant and I think that such a division is unacceptable!!!
Pool: Sports have a heated pool and several slides, as well as a poolside bar where they make fries and burgers. When there were few people, the burgers were very tasty (fresh bun, cutlet, lettuce, cheese and sauces), but then they began to save money just throwing a cutlet into the bun and that's it.
Internet: only at the reception, but I caught it well, talking is not a problem.
Soho Square is also nearby, you can walk in the evenings.
In general, I would return to this hotel but for little money.
Were from 4 to 11 January 2022. Two adults and a child of 8 years old.
Tour bought somehow spontaneously. Then, as I read the reviews (for some reason, 70 percent were negative), I was preparing to see the horror-horror. Looking ahead, I will say that everything is very good)
With an early arrival (around 7 am), they settled somewhere at 11. There was also a Russian-speaking girl at the reception. We approached once - they said that they would soon settle in, after the second approach - successfully))), with a good view of the main pool, without surcharges or hints of this. They took the luggage to the room without any questions. Bracelets were put on right away. We were given the schedule of each restaurant and bar - it was very convenient) we carried it with us all the time in order to navigate and not look on the phone)
The room is a little "tired", but the bed and towels are white. We were immediately delivered a third bed (for a child), a huge double bed, the mattress was awesome, there were enough blankets, we didn’t freeze. Complimentary tea and coffee set with electric kettle. But we didn't use it.
The room was cleaned every day (a dollar or a chocolate bar was left every other day). Bottles with gel, shampoo and lotion, two rolls of paper were filled daily. Bottled water was always available in the room. One evening we received a call from the reception themselves and asked if there were any comments and wishes. We asked to bring water (there was little left for the day), they delivered it in 5 minutes, we didn’t have to beg anyone and didn’t have to run after anyone. Beach towels were changed daily, since even we "intercepted" the cleaner on the way from the beach and changed them to clean and dry ones without any problems. The staff is moving forward. Nice )
Do not forget that everything is available on the territory of the Concord Front (first line), except for the main restaurant. You can eat, drink, walk, swim everywhere. Walk - do not cross) everywhere is beautiful and well maintained.
Nutrition. As for me, it’s even better that self-service was removed due to quarantines. It is unpleasant for me that so many people gobble up appliances in order to get food for themselves, or sort out buns, for example.
In the main restaurant, breakfasts are not very varied, but in abundance: pastries are mostly puffs, there were jelly cakes, tea and coffee were brought quickly. Omelet, vegetables, fruits. Charge as much as you say. They didn’t hear you in time - and here’s a full plate - even burst). Free access to drinks, juices, water. The son was delighted with baking (buns-bread), with butter it went with a bang.
We often dined at an Italian restaurant on the beach - so as not to run back and forth (time is short)). If you come straight to the opening - there will be a queue. After half an hour or an hour, you can freely take a meal. Puree soups, fish, chicken, rice, stew, pizza. Vegetables, fruits, dessert - everything was enough for everyone, at least come to the closing.
For dinner in the main restaurant every evening, an additional grill menu - meat, fish, vegetables.
In restaurants, everything is immediately cleaned - there are no dirty dishes or crumbs on the tables. Wipe and put clean new appliances. There is always enough space for everyone.
During the afternoon at the pool bar there were burgers, french fries, hot dogs. Taken a couple of times - quite edible.
The bars are ok, the booze isn't wow, but it's okay. On the beach in the bar is very tasty ice cream, drinks, juices, you can type yourself, the bartender pours alcohol. Due to covid, everything is in plastic cups, but everything is clean and tidy everywhere.
In principle, there were no questions about food - delicious and in unlimited quantities. There are places to eat throughout the day. But if you want seafood - you are not here (I just often meet reviews about the presence / absence of seafood on the menu - as if it is not a vacation without them).
The staff is very correct, unobtrusive, polite attitude in both hotels. No rudeness. Everyone wears masks. Over the soul in restaurants do not stand (we do not like this).
In public toilets, cleanliness and beauty are not unimportant for me.
In Sport, there is a large heated pool, slides worked from 10 to 16. Lifeguard Abdurakhman is a real sweetheart, very attentive to children.
In the Front, only two small pools were heated, the big one was cold, but beautiful for fans of insta-photos.
The territory in Sport is huge, green, looked after, watered. There is an equestrian club with several horses - for a fee you can ride. We walked along the Front - well, as for me - near the residential buildings - there are not very many places, it's a little tight. In Sport it is more spacious, or something)
We walked to the beach (8-10 minutes at a calm pace), since it was not hot, and the territories are pleasing to the eye (from Zaporozhye slush to green grass)) But constantly (10-15 minutes) taf-taf runs in a circle from one reception to another. Stop where you say.
There was enough space on the beach, there were enough sunbeds. Although maybe not quite the season in January? There is a scuba rental, you can dive with an instructor. The pontoon is not stationary. Entrance from the shore knee-deep, from the pontoon immediately good depth. There were fish, stingrays. Morko, as always, super)
The animation is great. The girls are smart and work hard. There was aqua aerobics, and water volleyball, and yoga with gymnastics - this is in Sport. In the Front, there was exercise in the pool (we hung out there once). On the beach, there are constantly different competitions in darts, throwing stones, dancing classes, attracting children with their parents to throw inflatable balls filled with water. There was something to do. In the evening there were performances both in the Front and in Sport - sometimes a fire show, sometimes dance numbers.
A separate conversation about hotel guides (AnexTour). We had two of them. Sabir and Pavel. There are no questions for Paul. Calmly and adequately, then he took the questionnaires from us and that's it. But Sabir - such obsession - horror is simple. Wasted more than two hours and so short daylight hours (January! ). It would be better to spend this time at the sea or in the pool. We will definitely not go to these meetings again. Buying any tour is no problem at all: they offer both near the pool and on the beach.
By the way, I was very worried about indigestion and so on. Especially with a child: you can swallow water in the pool, and the food is not homemade. You never know. But thu-thu - everything was fine, without the slightest complaint.
On the day of departure at 14 o'clock we handed over the suitcase and went for a walk until 16 (collection for the bus). The bracelets were not cut off. In general, we liked it.
As the spouse said: “You can also gouge to the palm tree that it grows incorrectly))”
Would definitely go there again)
The food is good, everything is delicious. Sometimes there are queues, they came later than the start of the meal, then it's better not to stand in line. The coffee is good at the bar on the 2nd tier. Two heated pools on line 1, one of them with a bar, on the second line also heated and with a bar, there is a snack bar. There is a hill. The staff is polite. Didn't experience any negative. Lunchbox put together good, with fruit, juice and water. The beach is 1 km, 18 minutes walk (my husband has a program installed on his phone). There is a bus every 10-15 minutes to the entrance to line 1. We walked, not hard.
The hotel did not leave any negative. Our Compass is a real darling: the hotel guide is good, the transfer to the airport from the hotel takes 3.5 hours, and not 5 hours, like Anex with their huge buses and picking up tourists from a bunch of hotels. I recommend the hotel.
We arrived early, at 9.30 in the morning, they said there were no rooms, so we sat in the lobby, offered coffee and buns (we were not allowed to have breakfast). My child and I did not sleep all night, we decided to go to negotiate, gave $ 10 and a chocolate bar, after 15 minutes they called us to look at the room.
He was the worst!! ! Dirty, stained walls, stained curtains, dark. No, we say, friend, come on another. Let's go to the first floor, it's better there, apparently after the repair, the room, but also "tired".
He says this one is another $5. As a result, for $ 15 and a chocolate bar settled. Room 8106, in the building near the reception.
Restaurant and food. Everything is very simple, not varied, but well cooked, especially soups, there was even Ukrainian borscht. There are very few fruits. The wine sucks, well, UPI juices like everywhere else, delicious ice cream.
There is a better restaurant on the beach.
The main minus of the restaurant is sticky tables and unwashedness!! ! Although, they go there, wipe.
Beach. This is a separate conversation and pain!!!
For two hotels, it is small, there are a lot of people, and most importantly, OUR PEOPLE TAKE 5 sunbeds at 6 in the morning, but they themselves leave and sometimes do not come at all. At the same time, the rest should sit under the sun on the sand or even go to the pool! Plus, their employees offer sunbeds for $5! There is complete chaos and lawlessness on the beach! As a result, someone filmed that at night almost all the sunbeds were occupied with towels and complained somewhere. Their manager came and gave everyone a pill, after that everything seemed to get better, but for how long.
The reef is very good, lively, a lot of fish especially early in the morning.
The animation is weak and, for me, unfriendly at all, the kids club is good, you can sign up a child for a couple of hours, in the evening there is a mini disco.
Service, well, drinks in the restaurant, including tea and coffee, are quite long, but otherwise normal.
The pool in Sport is excellent, large and warm (30 degrees) plus slides. Yes, it’s not new, but the 6-year-old child had fun and didn’t want to leave.
Next to the hotel is Soho Square, so for a variety you can go for a walk.
There is a bus from Concord Sport to the Front, and so we walked to the beach for 20 minutes, but that's not bad, especially after a hearty breakfast)))
In short, the hotel is tolerable. We paid 34.000 UAH ($1.200) for a trip for 3 for 9 days, for a lot of money I would be very upset, but it’s normal if you don’t focus on the moments.
2. Went to the reception, saying to give a number where everything works without problems. And a miracle, there is one on the 2nd floor - 8071. There is even one huge bed! ), with a large, three large mirrors in each room, a human safe, more pleasant in color - shorter than a fairy tale. ) And all life has improved, the mood soared with happiness)).
3. The hotel is old, renovated in 2014. , you understand. On the 2nd line. From the rooms to the sea really 900m. But we are athletes and we had norms for +37. For + 40-41, already returning from the sea by bus.
Yes, there are two hotels, sports and front.
Between them ride the so-called shuttle, free of charge, every 15 minutes, brake wherever you say).
4. At the front there is an infinity pool for photo-video. And so there is nothing to do in the pools. There were only 2 of us.
5. Sea super, coral super, fish bomb, Muhammad-rescuer super. On the beach for free delicious ice cream, water, various gases, etc.
6. The cuisine is delicious. In the morning the choice is small, lunch is the widest and most delicious, dinner is the norm. But the most important thing is the people who raised the mood there and kept it positive throughout the hour. Special thanks to the guys in the confectionery and the waiters. Oh yes, the waiters go to the dining rooms and pools.
7. In general, all staff are polite and positive, cleaners, security guards, managers.
8. Among the tourists of the Arabs% 80. Well, the contingent is like that, probably more men: pigs, eat one loaf of bread, burgers, and it's in huge quantities. And so the rules.
9. The hotel area is beautiful, green, well-groomed, there is a horse farm, you can ride.
Every evening and morning everything is watered, in the evening insects are poisoned.
10. At 5 minutes. there is Soho Square. For $ 15 to take taxi drivers to the old town. But there is nothing to do at all, except if you need to buy cheap souvenirs.
In general, we are very pleased with the rest. Because our goal is the sea, it's good photos and videos underwater)
Check-in began - or rather, we went to look at the room and came back - then my husband said that we would live at the reception - then the manager came to us and took us to one more room - it was the oldest but the "cleanest" - we were tired and agreed - for There was no wet cleaning for 10 days and 10 dollars - you could sew a wig out of the hair on the floor, they only twisted swans. Room - be prepared for the fact that the walls vibrate from the included air conditioners and there is constant noise and this cannot be fixed.
The hotel is a water park - 2 slides are in disrepair (the children didn’t even ask to ride them), the territory is dirty everywhere - they didn’t even go inside the hotel, they immediately went to the minibus and went to the sea, the restaurant is loudly said - they didn’t starve die (fruits - green bananas and oranges). On the plus side, the restaurant staff are very friendly! If you suddenly got here, don’t be upset - have breakfast and immediately leave for the sea to a hotel on the first line - all bars are included and an Italian restaurant on the seashore - it’s delicious (lunch and dinner) + ice cream for children on the beach. Bus every 15 minutes.
All this is looked after day and night by friendly staff, the guys are constantly at work, so both the rooms and the outside are always clean. The room (in which they settled at 9 am without additional payment and bargaining) is quite spacious, with everything you need, a bonus - a view of the inside of the hotel, the airport is visible from the entrance (and you can hear, of course, but the noise of the planes does not interfere with rest). Cleaning in the room is daily, but without generals - they cover the bed, fold things neatly, put water on and sculpt swans from towels - quite worthy of $ 1-2 for tea to the cleaner.
AI here is represented by three meals a day at the main restaurant, snacks with drinks at the pool and beach bars, breakfasts and lunches at beach restaurants. The food is varied; for example, breakfast is eggs, toast, pancakes, cereal with milk, yogurt. Lunch - several types of soup, for the second - chicken, beef and fish, side dishes of potatoes, cereals and legumes; grilled meat dishes are added for dinner. The Italian restaurant serves pasta and pizza for lunch, it tastes simple, but the sea view smooths it all out. Next to it, the flame restaurant treats you with fish and meat from the grill + a more picturesque view of the island. Above the flame, by the way, there is an a la carte establishment, that is, everything is paid - not so interesting.
Waiters, if they see the HAI bracelet, offer alcoholic drinks for the meal. The beer is decent, the rest of the alcohol is not for everybody. The menu contains local dishes, they can be quite spicy or spicy, so it's worth trying them in small portions to understand the attitude of the digestive system to them. Vegetables and fruits are also always available: bananas, oranges, tangerines, dates and a large number of desserts, mainly baklava, biscuits and cakes. All food is fresh and tasty, the only thing that can threaten is overeating.
To the sea from the farthest room on foot for about 10 minutes, to the reception of the "front", brings the beads, but you can wait up to half an hour. The beach is comfortable: there are enough umbrellas with sunbeds, of course, the closer they are to the water, the more difficult it is to take them in the morning or in the evening. The sea itself needs only to be seen: the purest water, which, despite the coldest season, was calm and warm, only 1 day out of 10 there was a black flag. The swimming area is limited by buoys and vigilant lifeguards, and most of it is occupied by a reef, but there is where to swim with a mask and there is something to see.
In general, the hotel can be recommended for families: for adults and children, the hotel has everything you need. Among the shortcomings, one can note very annoying locals who are very active in offering services such as excursions, massages or photography and sometimes flirting with women on vacation. Although they, like water from the tap, are not a problem of the hotel, but rather a feature of the area.