The staff speaks German / English /, few people understand Russian, but this is not a problem, if you wish, you can explain any task, the staff is very responsive and friendly.
2 main restaurants, 2-3 bars have a pool bar, one on the beach. The food is excellent, nothing to complain about! Alcohol, of course, as usual in Egypt, leaves much to be desired, but this is not the problem of the hotel. Tables from dirty dishes are removed instantly, which was pleasing, drinks are also brought by the waiters at the first call, and later they remember what you drink and bring without reminders. A couple of times we went to the gym to exercise on simulators, there were a lot of people from 15-18, and nobody at 11-12.
The beach is not bad, clean sand, azure warm water, fish! There were no problems with free sunbeds and umbrellas on the beach.
There are many pools, both for adults and for kids, finding free sunbeds is also not a problem.
The "standard" room is new, bright, quite spacious, nothing more.
Large bathroom with shower and bath, you can swim at the same time and not wait for each other.
Cleaned well, linen and towels changed every day. Animation is good! But special thanks to the children's animator to two girls, Zhenechka and Fatima, beautiful girls love children very much. The club has a cooking program every day, mini disco is played with the children in the evening and it's great. Girls find a connection with every child. , It should be so! You can leave the child and go to rest and you will know that everything will be fine, the children love them very much!!!
I really enjoyed my vacation very much. We plan to return somehow.
The family room is quite spacious, the children's area is, as it were, separated by a curtain, which creates the effect of a second room.
Arriving in Lamai, you can use the infrastructure of Lamai and Samaya, there are only 6 hotels on the territory, you can freely move around them, but restaurants and bars are available only to your hotel.
Animation and kids club on top! Not obtrusive and intelligent. I especially want to mention Valery, it was very pleasant to communicate, play shuffle and spend time in general.
The food is excellent, everything that is served is delicious, excellent dishes of beef, lamb, there were mussels and grilled shrimp. A day later, grilled red mullet fish and two more types, grilled mix. The waiters are great, very helpful and attentive!
The pools and the water park are heated, which is not unimportant, the warmest pool in the water park is on the children's slides, which is for slightly older children, where you can safely sip in cold weather.
Overall, I really liked the hotel, I'll be back in April!
We arrived at the hotel at 7 am and we were immediately put on bracelets and settled in the room.
The territory adjacent to Jaz Samaya, you can eat and use the bars of these two hotels.
The food is varied, there is even smoked fish))) Fast Food is also tasty and of high quality))
Along the entire Jaz network there is a walking path that is more than 2 km long, and you can actually walk around the territory of 7 hotels!
Unobtrusive intelligent animation, animator Valery opened the Shuffle board game for us, for which we thank him))
Every evening there is a mini disco, in the Kids club in the morning there is always an entertainment program: culinary master classes / painting vases / kite flying. Well done guys!
In general, the staff is friendly and helpful, the sea is beautiful, there is where to spend time and have a good rest.
The room is ordinary, the entire table area is occupied by paid offers with snacks and cookies, water, etc. There are no disposable cosmetics in the rooms, they were cleaned often, bedding and towels were changed on demand.
Dining room: there is a choice, and even seafood, there is something to put salads on, good confectionery, especially mousse cakes, if they are not gelled. As for the rest of the food, not everything is edible and tasty, alas, the potatoes are often half-baked, the beans are almost raw, the meat is seasoned with sovmach (specifically), if ancheus or mussels, then they are just vinegar, it’s not possible to eat, sausage cheeses didn’t go where , there are delicious croissants, snacks are so-so, there are not many dietary foods, there are breakfast cereals and yogurts, not a bad ice cream in the evening. Fruits are not ripe... in the morning there is a fresh day, and alas, it is either a green banana or a green melon (not worth the risk), there is a coffee machine.
In general, there are two impressions about food, how to eat, and how much it is cooked poorly. It’s stupidly impossible to get into a la carte... A bar by the beach with a meager menu, go-dogs from the cheapest crumbling rolls and sausage from Obukhov’s tasteless paper, pizza is relatively normal, pasta every other time. At the bar, not European cocktails but Egyptian ones, and all with currant syrup, the beer is not bad.
A big minus - the pools are actually unheated, none of them are heated in winter. For us it was the main criterion, very upset!! ! After all, I wanted to swim, but the water is icy, not for everyone !!!
The reef is simple. Nice lagoon.
The staff is more inclined towards European tourists for the euro.
Animation for 3, in the evening there are very few seats, for some evening shows, you have to go to sleep in your room after dinner out of boredom.
The airport is within walking distance, actually 15 minutes. At the same time, the planes do not fly overhead. From the porthole you can see - the resort is not big, even small.
But that's the beauty of it. Despite the fact that there is a highway nearby, almost no one rides on it. Very quiet and calm. Everywhere. The contingent of hotels is mainly Europeans and Ukrainians. The area is very clean, well-groomed and blooming. Vacationers dissolve into the territory and there is complete freedom.
A very picturesque bay with untouched coral reef which is being looked after, a sandy beach with an entrance to the sea, a magnificent view of the open sea, a "wild" cozy beach.
Marsa Alam is a mecca for drivers due to the preserved natural beauty of the reef.
The territory unites several JAZ hotels. The impression that you are in the resort town, not hotels. In 3 minutes there is a wonderful water park with a variety of slides. I must say that the staff of the water park is very attentive at their post and polite.
The food is good, everything is edible. During the day there is a place to eat if you are late for lunch. The staff does their job responsibly, although some waiters do it a little nervously.
There are of course little things that you want to comb, but they do not spoil the overall impression. Perfect place!