5 star hotel by Swiss standards.
From the room and garden to the bar/restaurant staff, everyone is courteous, helpful and, as mentioned, very friendly. Drinks can be ordered and served by the pool as well as on the beach.
The sun loungers at the pool and on the beach are very comfortable.
The hotel has a beautiful style. This is noticeable even in the dishes. All rooms are very nicely furnished and fully equipped.
Managers can be found everywhere, and they will be happy to receive any feedback and implement it. Just let me know if you need anything.
The lagoon is stunning and best for snorkelers looking for some peace and quiet. You can swim straight from the sandy beach into the water (without swimming shoes) or visit the house reef on the left bank with beautiful corals and lots of fish. In the lagoon, you can see large sea turtles that eat every day, and dugongs visit them twice a day. Also recommended for children.
Although the boats of foreign tourists run every day, they must moor in the sea before the marker, as the lagoon is a nature reserve. Lifeguards like Tamer will show you around the house reef and its inhabitants on short snorkelling trips. Great service from them! If you look slowly and carefully, you can even spot crocodile fish, stone fish, swimming moray eels, nemos, etc.
The entertainment programs at the hotel are good and not over the top.
You can choose between the main restaurant and the beach restaurant. At lunchtime, you can also order food or snacks from the pool bar. There is a large selection for all tastes and large. Beef fillet or entrecote is served at least every other day in one form or another. You will be spoiled by the variety of fruits and delicious desserts. An optional rooftop bar completes the offer.
Therefore, this hotel is recommended to anyone who wants tranquility, good quality and a great snorkeling experience while on holiday.
The hotel is located 15 minutes from the Marsa Alam airport and has a huge “own” territory, where the hotel and its infrastructure currently occupy 10 percent, maybe 15.
The hotel is fresh, built in 2019 or 2020, everything is “live” and well-groomed. The style is modern, minimalism and accuracy in details. The furniture is not worn out, good mattresses and pillows. The rooms are cleaned daily. The common restrooms are very clean.
Excellent food, as for "all inclusive", the food is varied. But you should not expect that you will be served pasta like in an expensive restaurant in your homeland. Meat / poultry for 4 points, and seafood for 5. Good breakfasts, some dishes can be taken directly from the chef's knife.
Once during the stay they give the opportunity to dine for free in one of the two (Italian / fish) paid restaurants - we went to the fish one and did not regret it. Grilled salmon was great!
But it's all "such". The most important is the turtle bay with small coral reefs. Every swim in the sea is a meeting with turtles, stingrays, octopuses and a bunch of beautiful fish. Some turtles willingly climb up to people and swim next to them. A dugong enters the bay, but we did not manage to see it(
We took the Dolphin House tour, which was offered by Anex Tour for $ 85 per person. We swam in the open sea inside a large coral reef with dolphins and took a ride on the excellent yacht Amber1 built in 2021. The tour is long, but definitely worth the money!
The hotel management is excellent, there are Russian-speaking managers. The basic staff speaks English, is always friendly and competent.
And here is the long-awaited discovery of Egypt! Hooray! Autumn school holidays! I'm looking for a hotel.
Looking back at the level of service and quality of food 10 years ago, expectations were minimal. I just wanted it to be cozy, nice, tolerable food, a beautiful reef, a good entry into the sea for children, and the opportunity to ride a kite.
Good hotels in Sharm el-Sheikh of the level of Rixos and Hilton cost inappropriately much for Egypt. They were thrown away.
Therefore, I decided to look at the most expensive hotel in Marsalam, remembering that this is a non-pop, unkempt place.
Thus, I find Iborotel, read reviews, and book.
From Hurghada it takes 3 hours by transfer, well, I didn’t know this before the trip, otherwise I would have definitely rejected this option.
At first glance, Iberotel did not impress: small and modest. But! Every day we fell more and more in love with him! At first, the hotel seemed too modest, because there is no usual pompous style with giant chandeliers and glossy floors. The Iberotel is made in a modern style, very, very dignified, very imbued with the design of the hotel, bandage, homely, without unnecessary pomposity, with taste.
Immediately impressed with the service! Guys, all to one, what good fellows!! ! The choice is ready, as always, to change the number 100 times, then give 30 bucks and get the coveted key. Here they immediately gave a wonderful number without a hint of money! All families with children are accommodated on the ground floor with access to the pool, it is very very convenient!!!
As I understand it, there are no rooms with a view of the construction site and the garbage dump, in principle, the hotel is designed somehow cunningly that all the rooms face the pool or the sea.
The room is clean, new, a bit small after the hotels in Dubai, the last time we were in the Rixos Palms, but it's okay, you still spend the least in the room. And then with the soul with which the entire staff is trying - I don’t want to find fault.
The fact that the hotel is small for me turned out to be a plus! How convenient it is when you don’t have to walk for miles in the heat from the room to the restaurant, from the pool to the beach, and then the children will itch for a potty in the room or forget something somewhere and you overcome all the distances during the whole vacation. Everything is at your fingertips! This has definitely been a big plus for me!
Beach sunset in the sea, the sea itself is perfect !!!! ! This is a lagoon, in the middle there is sand, there is also a shoal on which children can swim and after 10 m it is already deep, and after 20-30 m you are already swimming with turtles and if you are lucky with a dugong. On both sides are reefs. Beautiful, rich in fish, so far... we have never swam so much anywhere! The husband forgot about the kite (by the way, there is no opportunity to ride, this is the only negative for us). But all the same, he was not bored, several times a day he swam to the fish. Children aged 7 and 8 swam with us, wearing fins and sleeves, although they swim well anyway, but for peace of mind they bought sleeves.
The waiters did their best, brought wine and cocktails to the sun loungers, but it was irresistible to go ourselves. Freshly squeezed juice on request at the bar. Unfortunately, we found out about this at the end of the holiday. Yes, they save on this and do not advertise that there are free mango fresh juices, guava strawberries. Oh delicious!!!
White and red wine is an obelisk of norms, cocktails too, we don’t drink strong, I don’t know.
Food: I didn’t get bored in 13 days, everything is always delicious. There is no crazy choice, but not scarce either. You will always find something tasty. The kids ate very well. Husband, and he is very demanding on restaurants and hotels - he never complained that it was tasteless. The beef melted in your mouth! Unlike the expensive riksos in Dubai.
There would be more fruits, but we overate on guava and persimmon, norms. Who cares: no mango, no watermelons, melons are not tasty. They said it's not the season.
I was struck by the management, who personally approached the guests and asked if everything was in order. I joked and said that we are very unhappy that we have not seen a dugong so far. So the manager asked the lifeguard to let us know when the dugong comes to the lagoon! I don't know how he understands it. The lifeguard actually came to us every day))))))
There is no arrogant attitude towards the Russians, on the contrary, it seemed that we were almost being licked!
In a word, very satisfied. I will go again and do not care that 3 hours from Hurghada.
I wish the hotel prosperity! Let the same attitude to their work and to tourists remain. By the way, there was not a single dissatisfied person on vacation at the hotel.
We went fishing, took not from the annex, but from Hasan, sells excursions from the hotel, walks along the beach or by the pool. We are all delighted. 480 dollars, half a day of fishing, swam on a beautiful reef.
P. S. This is my first review even though we travel a lot. The guys are trying so hard that I wanted to thank everyone from the bottom of my heart.
1. Settlement. The hotel is very close to the airport, so 20 minutes after getting on the bus we were already at the hotel. We filled out a small piece of paper and were already in the room. Check in was very fast and very polite.
2. Number. Very neat, beautiful, a couple of Russian channels, usb works on the TV, there were beach towels right away, which changed robes in the evening.
3. Food. There is not as much food as I would like, but there is plenty to choose from, and the most important thing for me personally was soups))) there is always grilled meat, be it beef or chicken, a lot of fruit, a lot of desserts (extraordinarily tasty tiramisu) , lots of vegetables and salads. Everyone will definitely find something for themselves. In the evening, dine outside, a very beautiful view and something interesting is always cooked on the grill. In the morning and afternoon it is better indoors, because there is a conder.
4. Beach. Very, very good, clean water, lots of sun loungers, excellent entry into the sea, comfortable umbrellas. Just very satisfied. But in order to take the first line, you need to go to borrow at 5 in the morning. Actually what I did)
5. Marine life. There's a lot to be said here. I thought that I was the only one who heard about dugongs and I was going to see them. It wasn’t there)))) Just everyone knows about the sea cow and everyone is ready to get together in a second to swim to the middle of the sea for him)))) You can’t surprise anyone with a turtle))) You yourself saw her on the very first day, and then already seen 2 at a time regularly, in short, seeing a turtle is not a problem at all))) beautiful, large, but you don’t need to interfere with her inhaling air. Dugong. This is a separate issue and a huge number of excursions to the dugong from other hotels to us))) so he is constantly shadowed by a large group of people)))) I was lucky to see him 5 times, 2 times of which alone)))) it is very beautiful and a good animal, but do not touch it with your hands))
Fish. Many. Different, but after the turtle and the dugong, there is little interest. Once met an Octopus.
6. Service. On the highest level. I visited many hotels, here the service is 5+++. No one is intrusive and everyone is extremely polite and sensitive. No paid services are imposed. The manager is constantly interested in how things are and whether he saw the dugong today.
7. Animation. It is, loud and noisy, but until 22-30 approximately. We went to watch only on the first day, on the rest we went to sleep))) because at 5 am we get up)))
8. Contingent. Basically, everything is from Ukraine, a few companies of Russians, a few Germans. Everything is quiet and peaceful
Of the minuses: the hotel is isolated from the world. There is nowhere to go for a walk, there is also nowhere to go, the hotel will really be boring for young people. But I understood where I was going and I was not driving for night traffic. So I'm 100% satisfied.
Advice to those who will go for the first time: definitely a mask with a tube or a combined mask for snorkeling, be sure to have fins! It's a must, otherwise you won't be able to keep up with the dugong! Well, yes, it is better to go September-October.
It's definitely worth the trip!
Departure Boryspil - Marsa Alam
Early purchase of the tour, in August 2 + 2 (12.8 years) 78 thousand, Anex
When checking in, it turned out that the operator made a mistake with the child, considering it not as an adult. The hotel manager demanded either an additional payment of 500 dollars, or to resolve the issue with an anex for compensation. We connected our travel agent, and Olesya's gestrelation, all issues were resolved. It went off without a hitch.
The hotel manager compensated for all our worries - we upgraded the room to a two-room apartment without additional payments.
Check-in before 14.00
Upon arrival, they were sent for breakfast, upon departure, lunch was also provided. The gestrelation said that every guest is dear to us, and until he left the hotel, he uses all the services without additional payments.
The staff is friendly, not arrogant, always ready to help in everything.
The gestrelation and the hotel manager are always interested in how things are going, what to add / remove. The chef in the restaurant also comes up and asks if they can cook at the request of the guest.
The food is absolutely edible and delicious. There are no frills, but there is absolutely everything. Red fish for breakfast, many varieties of cheese, fresh vegetables and herbs. Soups 2 types of lunch and dinner, several types of meat, chicken, lamb, grilled steaks, fish, salmon steaks, rice, potatoes, different types of pasta, diet menu - it's all there.
At breakfasts in the free access and the number of fresh mango, guava, orange. The coffee machine is in the restaurant.
Desserts are really tasty and varied.
Fruits - apple, pear, guava, orange, banana, pineapple, grapes, dates, melon.
Fruit Festival - mango, pineapple, melon.
Nobody will be hungry here.
They make delicious cocktails in the lobby.
Alcohol can be drunk. Beer is everywhere.
In the pool bar there is a free-access refrigerator with ten different types of Nestlé ice cream, you can also ask for ice cream scoops separately.
Drinks in large plastic glasses.
You can take food out of the restaurant, no one is running after you, which is not allowed.
A la carte: you can choose either fish or Italian. The hotel manager provided us with two a la carte. Fish - we didn’t really, Italian - we liked it.
Separately, I want to note, dishes, glasses for various cocktails, drinks, plates.
The rooms are perfect, working and clean. Bathrobes, slippers, gel, shampoo, lotion.
Hairdryer, safe. The cleaning is good, I don’t have the habit of climbing under the bed to check)) the cleaner was spinning funny little things.
Replenishment of the minibar daily, cola, fanta, sprite, water, juices, wine, alcohol and non-alcoholic beer. You can ask for more, gladly brought. Snacks are available for an additional fee.
Swimming pool for children, and deeper. Sun loungers are new, there is enough space for everyone.
The beach is sandy, the entry is good. Sun loungers, umbrellas.
A bunch of turtles, dugoshes, a beautiful reef, fish.
With my husband from 5 in the morning, meeting the dawn and swimming is just a thrill. There is something to watch, interesting, exciting.
The waiter goes to the beach, brings orders.
Animators - 4 people, but absolutely not intrusive. Water aerobics, bocha, yoga, dancing, table football, volleyball, in the evening for children, mini dances, then an adult program, thematic, or singing. This did not interest us, so I write what I noticed.
Lunch boxes are good to collect, if early for a tour, and even with a late check-out to the airport.
The extension of the room for 40€ was.
The weather - we were lucky perfectly, if there was a breeze, then it was pleasant, or completely calm. Clear calm sea.
The territory is small, compact, everything is convenient.
I did not go to a meeting with the guide, no one terrorized.
We took an excursion from #Olga in Sataya to the dolphin house - super, I recommend it!
Of the minuses, there was absolutely nothing for us.
Will I come back and recommend this hotel? - Yes, definitely yes.
We were very pleased with our vacation.
All pleasant travels and discoveries.
Of the minuses - Wi-Fi often falls off. Local alcohol (but this is apparently everywhere in Egypt). They ask not to change beach towels without unnecessary need, ok, they didn’t get dirty with us, we don’t need new ones every day, but they need to be dried from the beach... there is no way to dry swimwear and towels. There is a small heated towel rail in the bathroom, but 4 beach towels, 4 bath towels, 4 bathing suits... hung on chairs on the street, but sitting on the terrace in the evening will not work... you can put up beautiful ladders, stylish dryers are somehow the same for everyone.
The hotel complex is clean and well maintained. The hotel management constantly walks around the guests and asks for their opinions and comments. They seem to be really interested and want feedback. The complex is much smaller compared to other hotels, so at least it's close. The complex has one large pool with plenty of sun loungers, as well as a small pool for children. The pools were cleaned daily, the water was very clean.
Also during the day there were various animation programs - exercises in the pool, darts, yoga, petanque, volleyball, water polo, etc. Definitely everyone will choose. Free Wi-Fi is available throughout the hotel, which is enough and there is no need to buy a data SIM card.
Nice and clean room, everything was cleaned without problems every day (every day there were even animals out of the towels). The ALL INCLUSIVE system has a free mini-bar, which is also replenished daily (water, sprite, coca-cola, fanta, etc. ). Also in the room there is a kettle, tea, coffee, bathrobes and slippers. Beach towels were changed in the room every evening.
BEACH AND SEA
The beach and the sea were the most beautiful on holiday. The beach was cleaned every day, there were a lot of sun loungers (compared to other hotels, sun loungers and umbrellas were really functional). The entrance to the sea is quite smooth with sandy soil, but the stones were often washed away from the sea by the shore, which did not bother us at all. They regularly handed out water on the beach and other drinks could be ordered from the beach bar staff which they brought to the sun lounger. Probably dugongs and turtles appeared in the bay, and a lot of corals could be seen both on the left and on the right.
Many thanks also to the lifeguards who warned us about the appearance of the dugong in the bay. One of the lifeguards also led groups of people to look for turtles, dugongs or corals. Rescuers also tried to drive boats off the cruise ships for the fighting. Cruise ships (about 9 ships per day) were probably the only negative of the stay. Hunting for dugong and turtles sometimes becomes a real holiday, both for hotel guests and for people from cruise ships (the dugong was not allowed to breathe, were drawn to it and were ruthless towards other swimmers).
There was enough food to choose from in the dining room, here everyone is sure to choose. In particular, the desserts are excellent. Many thanks to the chef who took great care of a celiac family member.
Some dishes are labeled as gluten free, and where there were no labels, the chef walked the whole restaurant and told what was gluten free and what was not! No health problems from eating or drinking during your entire stay! It was really great!
Guests take their own food with them, and in addition to breakfast, drinks are served only by the dining room staff.
At the end of our holiday, the hotel began to fill up with guests, which means that queues for food also began to line up and sometimes they did not have time to constantly replenish it. Sometimes we also waited a long time for a drink (for lunch or dinner), but that's okay.
We would definitely recommend this hotel, service was top notch, very friendly and helpful staff, no baksheesh required. The advantage is also the distance from the airport - about 8 km. Other hotels are being built around the hotel, but that didn't bother us.
There are many turtles, we once observed 5 turtles at the same time. There has never been a swim without meeting turtles. After lunch, they often swim close to the shore. As for the reef - rather weak, but there are interesting specimens. They clean the rooms well, spin the figurines, swans, replenish the mini bar.
The animation team is small (2 Arab guys and a children's animator girl Sonya from Ukraine). The guys are groovy, funny, dance very well and are not intrusive. Previously, they wrote for children's animation that it was missing, I don't know, we were without children, but I would not give a two-year-old child to any animator. I personally observed how Sonya constantly walked, collected the children, walked with them around the hotel, and every evening there was children's animation. I agree that yes, there is no canopy over the playground, but I think they are working on it. The good news is that the employees of the SPA center are also not intrusive.
They offer their services, if you refuse, they thank you and wish you a good rest. I especially want to mention the restaurant and kitchen staff. The waiters run all the time (they run and don’t walk), they bring all the drinks themselves, and even get offended if you take it yourself. All the time they said: you sit down, we will bring everything. The tables were cleared immediately. There is enough space for everyone at any time. Food also, if something is over, then a maximum of 5 minutes will bring everything. I especially want to mention the chef Mr. Hany. He controls everything, constantly went out into the hall, talked with tourists, asked if there were any special requests. If you have allergies, or any restrictions, he will prepare everything individually for you.
The cuisine is very varied and delicious. Constantly there was not only two kinds of meat. Once I specially counted what choice of meat was for dinner: beef, chicken, lamb, turkey, duck rolls, lamb cutlets.
In addition, there were always fish. For a week, there was sushi, tuna, shrimp, crabs once (fish day on Mondays), salmon three times a week. And what is characteristic, for the first time in Egypt, they were deliciously cooked and without bad health consequences. Almost every morning there is red fish for breakfast, a very good selection of cheeses. Do not list everything. Very tasty desserts, a rich selection of fruits: both whole and sliced, but I probably agree that the mango was not enough. Although the whole day you could take fresh mango at the bars (as well as strawberry and guava). The main contingent in the hotel: Germans, Poles, Czechs, Ukrainians. It is not a party place, people come here for relaxation and for turtles with a dugong. The hotel for me is the best in Egypt! But it has one very big drawback - you don't want to leave it!!! !
1. The level of service far exceeds the Egyptian average.
2. Great food, it's more about "how" it's made than "what" it is. Their chef is just amazing.
3. There are more than enough places on the beach, near the pool and in all relaxation areas. Nice animation, team, if you plan to have fun - you will get (hello Coco).
4. Good location with a coral reef right in the bay of the hotel. Sea turtles and dugongs often visit here.
5. Everything looks clean and safe.
6. Wi-Fi covers the entire territory of the hotel, including the beach, however, the maximum speed is limited to 2 Mbps.
The staff is friendly and helpful. Keep in mind that they do not understand Russian or Ukrainian, but everyone speaks English to varying degrees.
We were a couple at the end of May. The hotel was loaded by 65%, the beach, even at the peak, was no more than a third full, the restaurant is also always free, no queues and a lot of free tables.
Hotel managers always ask if everything suits us and what they can do for us. I asked for smaller pillows and they brought them to my room. By the way, the bed is very comfortable. Cleaned well every day.
I also liked the food very much. Varied and tasty.
For breakfast there are fresh juices and smoothies, there is always a choice of fresh fruits, the coffee is also very tasty (but the coffee from the machine is tastier than the one that the waiters pour).
Even when they came at the end of breakfast or lunch, all the food was available, nothing ended in advance.
Alcohol is included only local and it is not very tasty. But I liked the cocktails more than they met in Egypt before, as the other ingredients of the cocktail are of high quality. Beer is ok. Drinks from the minibar are free and are updated every day.
Also included is one free visit to the a la carte restaurant (choice of 2 restaurants). We were in the fishery. I liked it simply because of the change of scenery, but the food is good both in a la carte and in a regular restaurant.
During the day in these restaurants you can have a bite of burgers or sandwiches. They bring a menu with prices, but snacks on the all inclusive system are also included, these are just prices for vacationers on a different system.
It would be better if they had two separate menus (with and without prices), so as not to confuse vacationers.
This hotel was chosen because it is new and in the bay near the hotel there is a dugong (sea cow) and sea turtles. I saw several turtles every day, but you need to swim to them and know the places where they eat algae. Lifeguards from the beach swim with tourists every day and show turtles and places with beautiful corals (rescuers wear white t-shirts and red shorts). Without them, we would not have understood what is so unusual in this bay. Therefore, approach them and they will show you everything.
There is a smooth sandy entry into the sea, and the reefs are on the left in the bay and you need to swim to them (if necessary, lifeguards give life jackets). The most beautiful corals are where ships moor. There are moray eels, stingrays, and dozens of other species of beautiful fish. There are beautiful coral grottoes and turquoise water around. A little further there is a small cliff, there are even more fish.
Take a fin mask and an underwater action camera with you - you won't regret it. If you do not have a mask, but there are three small shops with everything you need on the territory.
I didn't have much luck with dugong. During the week of my vacation, she appeared in the bay only once, when I went to my room. And now we were about to leave for the airport, put down all the equipment, the camera, swam after the sea, dressed up and waited for the transfer at the beach bar. There were 30 minutes left before the transfer, I see some movement on the beach. Rescuers say that there is a dugong and swim to show it to tourists. Without hesitation, I also swam to look. Thanks to the lifeguards who gave me their mask and fins? I am very grateful to them. And I saw her! This prehistoric creature is at least 3 meters in size. Sea of impressions!
We noticed that both times the dugong appeared around 15:00. When the ships sailed away, and the hotel guests dispersed from the beach.
For 5 days the weather was just perfect.
The water is very clear and the fish did not hide in the corals.
But in the last 2 days it became windy, there was garbage and jellyfish in the water. Visibility got worse and the corals in the muddy water didn't look as bright. On the beach, the weather changed from very comfortable to hot. So check the forecast ahead of time. But we still managed to enjoy swimming even in such weather.
There is animation in the hotel, but since the hotel is small, do not expect large-scale discos. This is a place for a relaxing holiday. There are also activities in the form of volleyball, boccia or stretching. There is a kids club.
In Egypt rested 5 times and it was definitely my best holiday.